- Industries
- Plumbing
The front desk for Dallas plumbers.
You're under a sink with the water off. By the time you dry your hands, they've called someone else.
Nora takes the address and what's leaking, books the visit on your calendar, flags the emergencies, and sends you a summary of every call. Texts start once your business texting is approved; email until then.
A day in your shop
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7:40 am
A burst-pipe call while you're in a crawlspace
Nora answers, flags it as urgent and gets it to you right away.
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12:15 pm
A property manager has a slow drain
Nora books the visit and sends you the address and the details.
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4:20 pm
A water-heater call, in Spanish
Nora answers in Spanish and books the job; the reminder goes out the day before.
What it does for you
- Nora on your calls, in English and Spanish: she answers, takes the address and the problem, books the visit
- Emergencies flagged to you right away; routine jobs booked on your calendar
- Every customer is asked for a review; you hear about any complaint right away
- One inbox for calls, texts, Facebook and website messages
- Try it free for 7 days on a Centera number, before you pay anything
Example website chat (scripted)
CustomerWater's coming up under my kitchen sink.
Website chat (AI)Sorry about that. What's the address? You can also pick a time on this page.
CustomerOak Lane in Garland. I'm here till noon.
Website chat (AI)Got it. Pick this morning on this page, and the plumber gets your request.
What you get: Leak under kitchen sink · Oak Ln, Garland · Here till noon
Month to month after the first 30 days.
Marketing
What we'd post for you
- Reel
What never to pour down your kitchen drain
- Post
Before and after: a water heater swap
- Reel
How to find your main water shut-off
Questions
What is the best answering service for plumbers?
One that answers in your company's name, takes the address and the problem, and books the job instead of just taking a message. Nora does that day and night, in English and Spanish.
Who answers my plumbing company's phone when I am on a job?
Nora, your company's assistant. She picks up, sorts emergencies from routine jobs, books the visit and sends you the summary.
How do plumbers get more customers?
Answer every call, because a missed call usually goes to the next plumber on Google. Then keep your Google listing current and ask every customer for a review.
Can an AI receptionist handle emergency plumbing calls?
Yes. Nora asks what is happening, flags a burst pipe or no water as urgent and gets it to you right away, and books routine work for later.
Can I try it first?
Yes. Nora answers on a Centera number free for 7 days, and the report on your company is free.
How it works
Get your free report, or book your 15-minute business review.
Try Nora on your calls free for 7 days.
Pick the plan that fits. Month to month.
One small job first. See if we're any good.